
For purchases from a Microsoft Experience Center, Customer must return to the location with receipt. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock.


Limit 5 product returns per eligible customer purchase. Return process must be started within 60 days after customer receives the product. Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets.
